In the fast-paced world of international logistics, staying ahead of the curve is paramount. Fast Cargo, a dynamic company in this field, recognized the need to enhance its internal processes and develop a strategic people plan to remain competitive and fuel business growth. This journey towards improvement was guided by the expertise of Bpeace advisor Louis Dries, whose collaborative approach helped Fast Cargo chart a clear course for the future.
Louis Dries worked closely with Fast Cargo’s management team to create a comprehensive process improvement plan. This involved identifying and documenting process flows, allowing the company to streamline operations and enhance efficiency. Louis’s deep understanding of the logistics industry ensured that the new policies and tools he recommended were a perfect fit for Fast Cargo.
“Louis changed my perspective and gave me a clear path to follow,” says Patricia. “For example, he suggested that we improve our website, use specific tools to manage our finances, and complete the process of becoming ISO9000 certified.” These strategic recommendations not only aligned with Fast Cargo’s immediate needs but also laid the groundwork for sustained growth and success.
A crucial aspect of Fast Cargo’s transformation was redefining the role of Human Resources. Louis and Patricia worked together to create a robust HR framework that encompassed recruitment, training, compensation, and employee empowerment. This framework was designed to attract top talent and nurture the skills of existing employees, ensuring that the company could meet the evolving demands of the logistics industry.
The Bpeace workshop on developing human talent was a pivotal moment in this journey. It led Fast Cargo to create a comprehensive training program for all employees. By partnering with outside consultants, the company implemented this program, which underscored the importance of investing in people. As a result, Fast Cargo has already expanded its team by hiring two new employees in operations and sales.
“Louis recommended that we put everything in writing to analyze objectives and assess progress. It definitely reduced my stress level to have a clear written map,” shares Patricia de Henriquez, CEO and Co-Founder of Fast Cargo.
A Clear Vision for the Future
From the outset, Louis Dries demonstrated a deep understanding of Fast Cargo’s business and its aspirations. “Fast Cargo was spun off from a larger business. Louis helped us package and present our story to rebrand the company,” Patricia explains. “Then he worked with us to clearly set our objectives. It was great because we were all on the same page.”
The collaboration with Bpeace provided Fast Cargo with its “North Star.” As Patricia puts it, “Bpeace gave us our North Star.” With this strategic guidance, Fast Cargo was able to map out a plan for growth, aligning its internal processes and people strategy with its broader business objectives.
The Power of Expert Guidance
For Patricia and her team, the Bpeace program offered an unparalleled opportunity to receive advice from an experienced businessperson who took the time to understand their unique needs. “The benefits were felt by everyone and helped us to grow as a team,” Patricia notes. “I now feel more confident about where we are headed and how we will get there.”
Fast Cargo’s journey to improving internal processes and developing a strategic people plan highlights the transformative power of expert guidance and collaboration. By embracing change and focusing on its people, Fast Cargo has set itself on a path to sustainable growth and continued success in the competitive world of international logistics.
