OPTIMIZE RESTAURANT CHAIN OPERATIONS IN GUATEMALA

You will use your experience to consult in one or more of the following areas:

• Process and Cost Assessment: Conduct a comprehensive review of the current services, products, operational costs, and processes to identify inefficiencies, bottlenecks, and areas for cost savings—all while maintaining or enhancing quality standards.
• Operational Optimization and Best Practices: Advise on process improvements and the development of Standard Operating Procedures (SOPs) to streamline back-of-house and front-of-house operations. This includes enhancing kitchen workflows, optimizing staff roles, and ensuring smooth service to deliver a seamless dining experience.
• Menu and Ingredient Optimization: Share industry best practices and standards in menu engineering and ingredient utilization.
• Continuous Monitoring and Adjustment: Introduce metrics and tools to continuously monitor and analyze operations, making data-driven decisions for ongoing efficiency and profitability.
• Customer Experience Enhancement: Develop strategies that align operational efficiencies with an outstanding customer experience. From optimizing service speed to ensuring consistency in food quality and presentation, your guidance will ensure each guest enjoys a high-quality dining experience that reflects the restaurant group’s brand values.

Given the current challenges, the expert will also play a key role in reducing the owner’s involvement in day-to-day operations by empowering teams with well-documented guidelines and processes. The goal is to establish a scalable, effective operational framework that allows Opiparo to grow sustainably while maintaining its commitment to quality and efficiency.

Volunteer Skills:

• Strong background in the restaurant sector, including hands-on experience in managing restaurant operations and understanding industry challenges.
• Proven ability to streamline restaurant operations, reduce costs, and enhance efficiency while maintaining or improving product quality.
• Expertise in menu design and ingredient utilization for menu optimization and improved profitability.
• Experience in developing and implementing Standard Operating Procedures (SOPs) to ensure smooth kitchen operations and dining experience.
• Proficiency in introducing and utilizing metrics and tools for continuous monitoring and data-driven decision-making.
• Experience consulting for small businesses, including the ability to identify core challenges, refine a scope of project, and lead discussions to progress along defined scope.
• Excellent communication skills to work collaboratively and provide clear and actionable recommendations.

Estimated Start: December 2024 – January 2025

Volunteer Commitment: Approximately 40 hours over 2 to 3 months

Type of Volunteer: Remote or Travel Skillanthropist